Terms & Conditions

General terms and conditions for sales


1.1 The following terms and conditions apply to all offers to and orders from customers made available on/placed via our online store “Saleboilerpart” as available in the . Our online store is aimed exclusively at, and should only be used by, consumers that are above the age of 18. We may update and/or amend these terms and conditions from time to time. If required by law, you will be informed thereof in advance.

1.2 A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.


2.1. You can make purchases either as a Registered user or as a Guest user. As a registered user you are able to enjoy the full functionality of the online store and can find the additional terms and conditions when you register for an account. If you use the website as a Guest user you are able to order goods and services but won’t be able to enjoy the full functionality of the platform, for example viewing your order history. Using the website as a Guest user does not impact the way we use your personal data, for that please see our privacy policy.

2.2 You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the order process. Your offer to conclude a contract is placed when you order the goods contained in the shopping cart by clicking on the order button. Immediately after confirming the order, you will receive a confirmation by email, which includes the terms and conditions and we will start processing your item for shipping.


3.1 The language available for the conclusion of the contract is English depending on the language version of the online store you are ordering from.

3.2 We save the text of the contract and send you the order data and our Terms and Conditions in text form. You can additionally view the contract text under “My Orders” in “My Account”. For Guest users you can view these under “Guest orders and Returns”.


4.1 In addition to the stated product prices, shipping costs may be incurred. You will find more detailed information about shipping costs on the product detail pages. You bear your own costs for the use of remote means of communication (such as the Internet).

4.2 We deliver only by mail order. Unfortunately, self-collection or delivery to packing stations of the goods is not possible.

4.3 Delivery times are indicated on the product detail pages and depend on the delivery method.


5.1 In our store you can generally use the following payment methods: Credit cards, Mobile payment methods. The exact payment methods available to you will be shown on the checkout page.

5.2 When using a credit card the transaction will be carried out automatically and your card will be charged.

5.3 When using other payment methods you will be informed of the due date of your payment before the transaction is carried out.

5.4 You consent to receiving invoices in electronic form, in the event of a joint sale with a partner seller you can also receive invoice in paper form.


6.1 If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.


7.1 We, and – if also a contractual party – any partner seller – are under a legal duty to supply products that are in conformity with these general terms and unless otherwise expressly stated in this agreement or elsewhere, the statutory liability and warranty for defects shall apply.

7.2 In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited to the amount of the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.

7.3 The above limitations and shortening of time limits shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents

• in case of injury to life, body or health

• in case of intentional or grossly negligent breach of duty as well as fraudulent intent

• within the scope of a guarantee promise, if agreed, or

• insofar any rules, regulations or laws relating to product liability in your jurisdiction apply and provide you with additional rights..

7.4 Information on any applicable additional guarantees and their exact conditions can be found in each case with the product and on special information pages in the online store.


You have the right to cancel the purchase contract within 14 days without giving any reason, except for goods which under mandatory law are excluded from such right, such as for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed and for the supply of goods made to customer specifications or clearly customized to personal needs. Whether the withdrawal right applies, will be indicated on the product page before completing the order. If it applies, the withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (CENNET MH, TURGUT REİS CD, NO:42 A D:B İSTANBUL-TURKEY, Phone: +90 542 357 4301) by means of a clear statement (e.g. a letter, fax or email sent by post) of your decision to withdraw from this contract. (IMPORTANT: DO NOT RETURN YOUR GOODS TO THIS ADDRESS, YOU CAN FIND INSTRUCTION ON HOW AND WHERE TO SEND YOUR GOODS TO, ON OUR ONLINE STORE) For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory. You can also fill out and submit the sample revocation form or another clear declaration electronically on our website. For this purpose, please log into your customer or guest account on Saleboilerpart.com. Here you can then select the corresponding order and transmit the revocation electronically in the customer account. If you make use of this option, we will send you a confirmation of receipt of such revocation immediately (e.g. by email).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. After that, you have 14 days to return the product. You may also return the form and the product together.

Consequences of the revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us, and withholding delivery fees should you return part of your order and the total remaining order amount would drop below the minimum threshold for free shipping), without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

You must return or hand over the goods to us without delay and in any case no later than 14 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days. You shall bear the direct costs of returning the goods. Please note that we give customers the option to create a return label electronically online via our website. You will find further information on the use of the return label directly in the creation process of the return label. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.



10.1 Customer service: Customer service: You can reach our customer service for questions, complaints and claims Mondays to Fridays from 8.00-20.00 by phone at +90 212 438 47 95 and by email at info@turkuazisi.com.

10.2 We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board. If you have a complaint, please contact us or submit your complaint to us first. We kindly refer to our complaints handling procedure here.


11.1 We have the right to assign our rights and obligations (including claims) to a third party but we will ensure that any such assignment does not prejudice your rights under this contract. To the extent that we require your cooperation or consent, it is deemed given by you upon entering into a purchase contract with us. You will be informed of any such assignment or transfer, if so required.



Company registration / Registry: İSTANBUL / TURKEY

Tax ID / No: 8710524183
Mersis No: 0871052418300010


(If you wish to revoke the contract, please complete this form and return it to us)

I/we (*) hereby revoke the contract concluded by me/us (*) to purchase the following merchandise (*)/:

— ordered on (*)/received on (*)

— name of customer(s)

— address of customer(s)

— date